Privacy Policy

Last updated: September 30, 2026

This policy explains what information Nanjing Xinlv Intelligent Technology Development Co., Ltd. (“Xinlv Smart”, “we”, “us”) collects when you visit www.xinlvsmart.com and how we use it. We supply industrial tethered power systems for UAVs and deal exclusively with business customers.

1. Information we collect

• Inquiry data you submit. When you use our contact or quote forms we collect the details you provide: name, email address, country, company name and your message.
• Direct communications. If you contact us by email or WhatsApp, we keep a record of that conversation.
• Technical data. Like most websites, our hosting provider logs your IP address, browser type, referring page and visit time for security and performance monitoring.

2. How we use your information

• To respond to your inquiry and prepare quotations;
• To provide after-sales and technical support;
• To improve the content and performance of this website;
• To meet legal and tax obligations.

We do not sell or rent your personal information, and we do not use it for automated advertising profiling.

3. Sharing and processors

We only share inquiry data with the service providers needed to operate this website and deliver your message:

• Hosting & CDN: our site is hosted on Hostinger and served through Cloudflare;
• Email delivery: inquiry form submissions are forwarded to our company mailbox ([email protected]).

These providers process data on our behalf under their own privacy terms. We do not otherwise transfer your data to third parties except where required by law.

4. Cookies

This website uses only strictly necessary cookies (for example, security and session cookies set by the content management system). We do not run advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings at any time.

5. Data retention

Inquiry records and related correspondence are kept for as long as needed to handle your request and maintain the business relationship, after which they are deleted or anonymized. Server logs are retained for a short security window by our hosting provider.

6. Your rights

You may ask us at any time to access, correct or delete the personal data you have sent us, or to stop contacting you. To exercise these rights, email [email protected] — we reply within 30 days.

7. Security

The site is served over HTTPS. Access to inquiry data is limited to our sales team. No online checkout is performed on this website, so we never collect payment card data.